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We take pride in carefully selecting and transporting only the best examples of the finest wines to our facility. That being said wine is a perishable and living product and things can happen. We understand that every situation is different and we are happy to listen and try to help with any level of dissatisfaction. Please contact us immediately should you be unsatisfied with your order.
By law, we are not allowed to accept returns unless they were purchased in error. We will however always do what we can to help make every customer happy with their purchase.
Due to various fees that are sometimes out of our control, restocking fees may apply.